Additional International Services

Regards deliveries at the agreed timing with money-back guarantee.

Regards deliveries usually by 10:00 am, wherever feasible.

Regards deliveries usually by 12:00 am, wherever feasible.

Regards the issuance of a Protocol Number at delivery of the consignment and the return of the protocol number to the shipper.

Collection or Delivery of consignments during official national and local feasts and holidays.

Each shipment that is fulfilled via the ACS Network (to Cyprus, Albania and Bulgaria), is automatically secured for loss or damage up to the amount of 70€ for documents and 220€ for objects, and up to the amount of 85€ for all other international shipments.

Higher value objects can be insured for bigger amounts, with an insurance fee.

Delivery of shipments to Cyprus to destinations outside the cities – Remote/Difficult to Access areas (DAs) (DΧ, D1, D2, D3), will have an additional delivery time of 1-5 working days. The Postal Codes of these areas are listed on ACS’s website. In case a client wishes faster delivery, he/she may opt for additional direct delivery service to the DA areas of Cyprus (on the same day or the following day of arrival in Cyprus, depending on arrival time) following agreement for additional charge.


Fuel Surcharge for International Courier Services

Constantly changing fuel prices have created increased costs in the courier industry, making it necessary to apply an additional charge for fuel, known as Fuel Surcharge, which is adjusted monthly and increases or decreases depending on the actual fuel prices. The fuel surcharge applies to the basic shipping charge for all services and additional charges.

Fuel charge calculation

The fuel charge is calculated / updated every month and is based on the average monthly price, which is obtained from the Liquid Fuel Price Observatory. There is a one month lag in the average price of fuel, which is used to calculate the amount of the Fuel Surcharge.
For example, the average monthly fuel price in April is used to set the fuel surcharge for June.

Current fuel charge for October 2022 16%

 

DIESEL SALE PRICES (€)

SURCHARGE

MIN

MAX

 

0,76

0,97

9.50%

0,98

1,00

10.00%

1,01

1,08

10.50%

1,09

1,13

11.00%

1,14

1,19

11.50%

1,20

1,24

12.00%

1,25

1,31

12.50%

1,32

1,38

13.00%

1,39

1,45

13.50%

1,46

1,52

14.00%

1,53

1,6

14.50%

1,61

1,68

15.00%

1,69

1,76

15.50%

1,77

1,85

16.00%

1,86

1,94

16.50%

1,95

2,05

17.00%

2,06

2,15

17.50%

2,16

2,25

18.00%

2,26

2,37

18.50%

2,38

2,49

19.00%

2,5

2,61

19.50%

2,62

2,74

20.00%

2,75

2,88

20.50%

2,89

3,03

21.00%