ACS Mobile App Giveaway Terms 2025

1. Organizing Company

The company ACS SA (hereinafter the «Organizing Company»), based in Greece, is organizing a giveaway.

2. Duration

The giveaway lasts from 4 December 2025 until 25 January 2026 included. One (1) electronic draw will be held at the end of this period. It is explicitly clarified that after the end date-time of the Giveaway (i.e. 25/01/2026) the evaluation of ACS services by users via the ACS Mobile App will not be accepted as participation in this Giveaway and will not bind the Organizing Company with regards to the timeliness of the participation. In such case, users who evaluate the services of ACS via the ACS Mobile App explicitly, unconditionally and irrevocably accept that they do not acquire any right or claim against the Organizing Company for any reason, and consequently explicitly waive any relevant claim.

Valid evaluations and participations in this Giveaway are considered all service evaluations submitted through the ACS Mobile App for shipments that have been sent or received with ACS from the start date (04/12/2025) until the end date of the Giveaway (25/01/2026), in accordance with the participation procedure described below. The Organizing Company bears no responsibility in the event of incorrect or missing data or incomplete registrations.

3. Right to Participation

All permanent residents of Greece above 18 years old are eligible to participate, and must have sent and/or received a shipment with ACS and evaluated the services of the company exclusively via the ACS Mobile App.

Each evaluation is equivalent to one (1) participation in the final draw. In the case that a user receives a shipment through an ACS Smartpoint Locker, they will receive a second participation in the Giveaway for that shipment. For every shipment collected from an ACS Smartpoint Locker, an additional participation in the Giveaway will be granted.

4. Participation Limitations

Each participant can participate in the draw that will take place depending on: a) how many shipments they have sent and/or received, and b) whether their shipments were collected through the ACS Smartpoint Lockers. The number of participations in the Giveaway depends exclusively on the number of shipments they have sent and/or received during the Giveaway period, as well as whether the collection of the shipments was completed through the ACS Smartpoint Lockers.

5. Exclusions

Quest Group employees and their relatives up to the first degree are excluded from the Giveaway.

6. Draws & Prizes

One (1) electronic draw will be held by 30/01/2026.

Four (4) winners will be selected who will win one iPhone 17 Pro (256GB, Silver, 6.3’’) each. Four (4) runners-up will also be selected, one per winner.

Please note that the Prize is awarded on a personal basis, and winners of the Giveaway are not permitted to designate an alternative recipient or request substitution of the Prize for cash or other goods.

The draw will be held at the company’s premises (36-38 P. Ralli, Egaleo), in the presence of a notary, using random.org or wheelofnames.com which are automated processes with no mediation, intervention or interference of human factor in the production of the results. Information about the validity and reliability of the electronic means is available through random.org at the electronic address https://www.random.org/faq/ for the 1st platform and https://wheelofnames.com/faq#randomness for the 2nd platform. If for any reason, the draw is impossible to be held by 30/01/2026, the Organizing Company has the right to change the date and time with prior announcement on its website www.acscourier.gr as well as the available Social Media platforms without bearing any responsibility for the change. In the event that the winner’s details are clearly incorrect or false, the Organizing Company reserves the right to repeat the draw excluding the specific winner from the second draw or specify a new date and time at the same location for the repetition of the process.

The result of the draw cannot be challenged or appealed.

7. Winner Confirmation Process

The winners will be notified via phone and/or SMS, email and/or Viber. They must confirm their details and accept the Prize within five (5) calendar days from the notification. In case of no response or false/incomplete details, the Organizing Company shall contact the respective runner-up, who also has five (5) calendar days to confirm their details and accept the Prize.

The winners will receive the Prize from the ACS point they have selected during the communication with the company by using a unique PIN number which will be sent to the winners along with the notification of the arrival of the Prize (and the corresponding receipt) to the ACS point from which it has been requested to be received. The Organizing Company bears no responsibility other than delivering the Prize.

8. Force Majeure & Cancellations

The Organizing Company reserves the right to cancel, extend or modify the Giveaway due to force majeure, technical issues, legal changes or other unpredictable circumstances. Any such change will be communicated in a timely manner through the official website www.acscourier.gr and/or the company’s social media platforms.

9. Dispute Resolution

This Giveaway is governed by Greek law. Any dispute arising from the implementation of these terms shall be exclusively subject to the competent courts of Athens.

10. GDPR

Furthermore, participation in the Giveaway is a clear declaration of acceptance of these terms and conditions by the participant and entails the conclusion of a contract between the participant and the Organizing Company, in accordance with article 6 par. 1(b) of Regulation (EU) 679/2016 (GDPR) and Law 4624/2019. The processing of personal data is carried out exclusively for the purpose of conducting the Giveaway, selecting the winners and awarding the Prize to them.

The Organizing Company, which acts as the participants’ personal data Controller, processes the personal data that the participants submit through the ACS Mobile App in the context of evaluating its services regarding the pickup and delivery of shipments and specifically their full name, mobile phone number and email (those details that the user has registered in the ACS Mobile App) exclusively for the purpose of conducting the Giveaway, selecting the winners and awarding each Prize, as described in more detail in article 6.

The abovementioned information will be kept in a file until communication with the winners is completed and after that period will be deleted, except for the data potentially required to be kept for a longer period in accordance with the applicable legislation. Specifically, the names of the winners will be announced on the Company’s official website and social media i.e. Facebook, Instagram, LinkedIn, X & TikTok managed by the company.

More information in relation to the processing of Personal Data is available here: www.acscourier.net/el/plirofories/xrisimes-plirofories/delose-aporretou-acs-gdpr/.

To exercise their rights in relation to the protection of personal data legislation, the participants may contact the Personal Data Protection Department at the following contact details: email: dataprotection@acs.gr. If they wish to contact the Data Protection Officer (DPO), they may contact via email: dpo@acs.gr, or phone: 211 9994480.

All participants in the Giveaway accept fully and without any reservation these detailed terms and conditions and in the event that they win, they give their consent to announce their names on the company’s official website and social media (Facebook, Instagram, LinkedIn, X & TikTok) managed by the company. Anyone who does not accept the above terms and conditions cannot participate in the Giveaway.