Dear Customers,

We would like to inform you that due to an unexpected incident involving a truck accident, which was transporting shipments to stores in Northern Greece, there may be delays in the delivery times of those shipments to the affected ACS stores in the following areas:

• Alexandria
• Volos
• Veroia
• Giannitsa
• Karditsa
• Kozani
• Kastoria
• Katerini
• Larissa
• Ptolemaida
• Skydra
• Trikala
• Grevena
• Florina
• Amyntaio
• Skiathos
• Skopelos
• Alonnisos

Our priority is the safety of our employees, followed by the immediate handling of the emergency state.

We will keep you informed of any further updates.

Thank you for your understanding.

Yours sincerely,

Customer service department

ACS Postal Services S.A

Athens, 5/8/2025