The website www.acscourier.gr or http://www.acscourier.net (hereinafter, the "Website") is property of the company ACS INTERNATIONAL TRANSPORT AND FACILITIES COMMERCIAL COMPANY SA with trade name «ACS SA», which is based at 25 Asklipiou Str, Kryoneri Attica (henceforth ACS SA).
The use of the Website of ACS SA (henceforth "the Company") and the related rights and obligations are governed by the terms and conditions set forth in the present document and in its integral parts, and apply to the entire content of the Website as well as to its individual pages.
The Website is provided by ACS SA and relates onlyto legal or natural persons with full legal capacity and that can enter into legally binding agreements under the applicable law. The use of the Website,its contents and its applications are prohibited to minors (or under 18 years of age).
Disputes arising from the application of terms and the overall use of the Website by the visitor or the user will be initially resolved through friendly settlement. However, if this is not possible then the disputes will be governed by Greek law and subject to the exclusive jurisdiction of the Courts of Athens.
the STATEMENT OF PRIVACY PROTECTION - SECURITY AND CONFIDENTIALITY POLICY, the INSTRUCTIONS OF USE OF THE WEB SITE as well as the user manuals of the applications that are included in each application separately, which are listed in separate texts in order to be more comprehensible and clear but also more easily accessible to users.
Intellectual Property (Copyrights) – ACS Trademarks
The Website contents (programs, information material in any form, data, software, graphics, trademarks, trade names, logos etc.) are intellectual property of ACS SA and are protected by the applicable national, Community and international law. Any modification, publication, transmission, transfer, reproduction, distribution, presentation, linking, downloading or any exploitation of the Website by other means, in whole or in part, is prohibited without prior explicit written permission by ACS SA, which reserves all legal rights.
The contents of the Website are made available to visitors/users for their personal use and it is prohibited to provide them for commercial purposes.
Third party products or services, mentioned in the present Website, bearing the trademarks of the respective organizations, companies, affiliates, associations or publications are intellectual and industrial property of these parties.
Use of links to third party websites (links)
Validity of the Website - Virus Protection - Limitation of ACS's liability - Disclaimer
The Website may contain inaccuracies or typographical errors which if detected will be corrected by ACS as per its discretion. However, ACS can not guarantee the accuracy, completeness, correctness, updating or the non-infringement of the Website contents for any use, application or purpose. As well, ACS does not guarantee that errors will be indeed corrected or entirely corrected or that answers will be given to all questions received.
Although ACS makes every effort to exclude the occurrence of viruses in this Website, it does not guarantee that the functions of the Website will be uninterrupted or free of any bugs or viruses. ACS is not responsible for any data loss or other damages to the visitor/user or third parties, whether due to use/copying/downloading or corruption or virus infection or other unauthorized third party interventions into files and data which are available via the Website.
Each visitor must take all appropriate security measures (eg antivirus software) before any downloading out of this Website. The cost of any corrections or repairs is assumed by the visitor/user and in no case by ACS.
ACS is not responsible for any temporary unavailability of the Website, or for any discontinuation of specific or of all its functions or applications, or for any malfunction or technical matters which may occur.
Under no circumstances, including negligence, shall ACS be liable to the visitor/user or any third party for any damages, direct or indirect, incidental or consequential, associated in any way with the use of the Website, the navigation through it and the use of the services or of the information contained in it.
The users of the Website must comply with the rules and provisions of Greek, European and International Law and the relevant legislation governing telecommunications and refrain from any illegal or abusive behaviour regarding its use and in connection to it. The user of the Website shall be liable for any damage caused to the website of ACS SA, related to malicious use or misuse of the Website and the services offered through it. In the event that ACS SA engages in any litigation or is required to pay any compensation due to breach of the obligations of the user as specified in these terms, the user shall indemnify ACS SA on this ground.
In the event that a security code (PIN), issued by the ACS SA, is required for access to specific information, each user is solely responsible for ensuring the confidentiality of his/her security codes and assumes solely the risk of own damages or damages to ACS SA from third party access, by any means, to the security codes.
Access to the Website's applications - Ordinary & Registered User
The data entered during registration must be complete and accurate, and must necessarily include the following: first and last name in full, current e-mail address.
ACS SA provides through its Website some dynamic applications for the convenience of the users of its services, such as the conditional access to consignment tracking related to each user, the nearest store of its network, the calculation of an indicative shipping cost, the display of the P.S.I. (provided services invoices) list or the P.S.R. (provided services receipts) list, etc.
These applications may be used only for the purposes mentioned above and are provided for information purposes only. ACS assumes neither any responsibility for any incorrect information input nor any damages to the user from the use of such information or applications. Especially pertaining to the application which regards the data of a specific consignment, the information derived from it is intended solely for the sender or for the person on behalf of whom it was sent, and its use by any third party is prohibited. This is strictly a personal service and, consequently, there can be no delegation of the sender's right regarding the use of the application associated with the consignment and the information related to it. Any access or use by anyone unauthorised to do so is strictly prohibited.
For certain more special electronic applications of the Website (including but not limited to the applications «ACS Connect», «my ACS», «ACS Web Services», «Login area», «registered users area») user registration is required as well as the acquisition of an access code or codes through which the applications can be used.
The icon «» is indicated next to the title of these applications, which means that these specific applications are locked for ordinary users and that their use requires user registration according to the applicable procedures governed by ACS.
To use the upgraded version of the applications as updated and made available each time by ACS SA.
To accept the validity of the shipments and the relative charges invoiced by the ACS according to its current official price list or in accordance with any specific existing written agreements, when using the applications of ACS and wherever he/she carries out the shipment preparation and ordering.
That ACS SA has only granted to him/her the right to use the electronic applications, not their copyright which belongs fully, exclusively and undisputedly to ACS and therefore he/she has no right to sell or generally to concede to others the right of use.
That the electronic applications and the "User Manual" are provided by ACS SA to the user "as is", and that ACS SA does not guarantee their functionality and is in no case liable for any kind of loss or damages (including without limitation any positive or consequential damages, lost profits) which the user may incur from their use, and that the user unconditionally waives any such claim against ACS SA for any damages that he/she may incur for any reason from the use of the applications.
That the user is solely responsible for the safekeeping and confidentiality of the access codes to ACS's Electronic Applications («username & password»), which are assigned to him/her by ACS for personal use only, and that the user solely and exclusively assumes the risk of any own damages own or damages to ACS from third party access - in any way. Even if a registered user wishes to allow access to his/her account to third parties - others users - he/she can declare them to ACS, on his own responsibility, through the electronic application "access management" without communicating to them the personal access data. In any case, the responsibility for allowing access to third party users lies with the issuer of that access and ACS assumes no responsibility.
That the user's account and registration has been completed with a valid and permanent personal e-mail address, to which the user has exclusive regular access, and it may be cancelled unilaterally by the Company in case the contrary is determined.
That the user must immediately notify accordingly ACS, at the e-mail address email@example.com, in case any third party has been informed of the access code or if there is unauthorized use of the user's e-mail address or if the user has become aware of any security breach.
That if the user is requested at any point in time to electronically accept any terms and conditions of the applications, and if he/she accepts electronically (via the corresponding electronic acceptance - click or enter via a relative key on the screen - in an area where access is provided only through the user's unique codes), then the user accepts that he/she has become fully aware and explicitly, fully and unconditionally accepts them as if he/she had accepted them in writing.
That the user accepts and guarantees the accuracy of his own electronic entries and selections and that he/she is solely responsible in case of incorrect or inaccurate entry.
Through a special service «My Account»which is available on the Website, the registered user is able to retrieve the Company's invoices for services pertaining to him/her, in digital format (PDF) as well, with the use of secure personal access codes (username & password). Also, the user, if he/she wishes, can choose not to receive a hard copy of the invoices by selecting the exclusive receipt of invoices at the ACS Website, by submitting an Application for electronic invoicing (download in PDF/text format, Client invoice versions A&B) at the Website area «User Information» or by sending an e-mail to the Company. The e-mail for deactivation of the electronic transmission of invoices is located at the electronic communications of ACS with the client, respecting the user's electronic invoices. Ifthe electronic transmission of ACS's invoices is selected, then it is deemed that the user explicitly agrees and accepts this method for sending to him/her and receiving invoices, and that he/she agrees as well with the cancelling of sending to him/her hard copies of the invoices, and that he/she agrees with receiving automatic updates of invoices by e-mail, for which there will be an appropriate link (hyperlink) to the Website in order to access the special security area «login» or «my ACS» with his/her unique security access codes. From this area the user can download invoices and can check as well his/her card and user data.
Downloading the Client invoice versions A&B in PDF/text format will be automatically considered as electronic receipt of the invoice by the user, with simultaneous recording, at the time of downloading, of the date/time and electronic address (IP) of the user. The user accepts explicitly and unreservedly that the e-mail address to which he/she will ask to receive the updates is under his/her full, exclusive and undisputed control, and hence ACS is not responsible for any damages that the user may incur from possible access to his/her electronic mail by third parties, by any means.
At any time the user can request that hard copies of the invoices be sent to him/her by selecting such request from «User Information». For more information regarding e-invoicing of ACS's Clients, refer topage «ACS Electronic Invoicing».
For any information, clarifications, submission of any requests: to change the data or to stop/limit the access to/use of ACS's Electronic applications mentioned herein, the user can visit the Company's website (www.acscourier.gr) and login into his/her account (if he/she holds one or is registered)by selecting the appropriate options, or can contact customer service at 8015001111 or +30 210 8190000, or can send an electronic communication to the e-mail address: «firstname.lastname@example.org»
For any communication, especially with the Website administrator, the user can send a letter electronically to the e-mail address «email@example.com»
Especially for any questions regarding the reproduction rights pertaining to any part of the Website contents as well as for applications for approval of reproducing any contents, the user may contact the e-mail address «firstname.lastname@example.org»in order for his/her request to be referred to the appropriate Company department.
Clarification regarding the GTC
The products and services of ACS are governed by the General Terms of Carriage (GTC) which are available on this Website https://www.acscourier.net/el/127as well as at all ACS stores, from where any interested individual can obtain a copy.
The online (electronic) creation of a delivery - order by a registered user of the Website automatically means acceptance of the currently in force edition of the GTC, that is the sender has completed all the necessary supporting documentation (eg Billing of the Recipient or Billing in Cash - for parcels – or Proforma Invoice for shipments abroad).
Membership termination by a member – Termination of cooperation with a client with dispute of legal nature
Termination of membership is possible at any time for cases involving e-mail change and user e-mail deletion or unilaterally by ACS in case of unauthorised use of the Site or termination of cooperation with a contract – credit client. Any claims by the Company following the termination of cooperation with the client, in case of legal claims, will not appear on the client's card.
Note:This document is a translation of the corresponding official document which was issued in Greek, hence the Greek version of this document will apply and prevail at all times and cases.