Cash on Delivery (CoD) upgraded service, combining delivery of merchandise with receipt of its value, including direct attribution of collected values with automatic electronic deposit in banking account of the payee, as well as a respective email notice with verification of transaction.

ACS provides the opportunity of a future return in a delivered shipment, shipped by our company, regarding consignments from corporate clients that may maintain online shops (e-shops). Receivers through the Return Shipment Service have the opportunity to visit any store from the ACS network, within a fixed time* from the delivery date of the shipment, and can return a part or the entire content to the sender company, either by showing the original proof of delivery / voucher, or by simply dictating the 10-digit shipment code (required precondition is that the sender company provides this service). Our store will create at the same time, directly and without hassle, a new return voucher with a unique 10-digit code, through which concerned parties can track and trace the shipment at any time.

This new service offers multiple benefits for corporate clients and consumers. Our corporate customers will provide more completed solutions to the buyers of their products, while consumers can choose an easy way to return online purchases. In addition, both parties will have the opportunity to track and trace the return shipment online through our website. Our corporate clients interested in activating this new Return Shipment Service, within the context of their commercial return policy, can contact either the corresponding ACS store which serves them, or by calling the Customer Service Department at +30-210-8190000.

* The fixed time refers to calendar days and is set according to the agreement with our corporate client.

ACS undertakes to buy on behalf of the client the object that he wishes and to deliver it at a specific place of his choice. It regards the pre-collection of money from the assignee (usually the recipient) and use of this money for the purchase-settlement of the item which will be transported. (Provided in combination with courier services)

Morning Delivery Service: It regards morning delivery (usually until 10:00 am) or delivery, during the expected day at pre-determined time (where applicable). 

Pre-determined Time Service: The delivery takes place within a 2 hour frame

Delivery Service on Saturday: It regards delivery on Saturdays (which is not considered a regular working day).

Next Day Delivery Service in inaccessible regions (land destinations): It regards consignment delivery to Difficult to Access Areas up until the next working day, starting from the day the consignment arrives at the destination store.  It regards only Land destinations.  It regards only the ExpressServices – Next Day.

It regards the Collection or Delivery of consignments during official national and local feasts and holidays.

The service regards the issuance of a protocol number at the delivery of the consignment and the return of the protocol number to the shipper.

Coverage of special requirements upon delivery of a shipment, such as the return of protocol number, or the reception and dispatch of considered documents and supporting documents to the sender.

It regards low priority carriage of group shipments, documents, business gifts etc. as well as any kind of consignments in large numbers.

ACS provides special packing for the safe transport of all the consignments. Chose the appropriate packaging for your consignment amongst the offered 14 different types.

ACS Express Envelope

Durable file from cardboard, with exterior coating of varnish and self-adhesive film of safety secure seal, for the safe transport of exclusively documents, mixed weight until 500 grams.

ACS Express Box

Durable cartons, with international specifications of high quality, for the safe transport of objects mixed weight from 1 up to 10 kilos.

ACS Express Bottle

Durable cartons, with international specifications of high quality, for the safe transport of 1, 2 and 4 bottles.

ACS Express Packs

Durable plastic bags, for the safe transport of your consignments.(Small, Medium, Large & Extra Large).

It regards the service of notifying by sms or by e-mail the shipper/assignee regarding the delivery of his/her consignment.  (The shipper's mobile telephone number or e-mail is required). 

The Express Services– Next Day, Combo Express & Same Day which are paid in cash by the sender or the recipient, as per the tariff schedule prices, include a free of charge ACS-Info via SMS/ e-mail notification of the delivery/ shipping respectively as well as of cases of failure to reach the recipient.  The provision of this service is possible only if the shipper's and the recipient's mobile phone numbers and/or e-mails are recorded by ACS upon collection of the consignment.