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Shipments handling update due to COVID-19

SHIPMENTS HANDLING UPDATE ON EMERGENCY MEASURES [COVID-19]

Athens, May 27, 2020

Dear Customers,

In the context of upgrading our services and improving the average delivery time, we would like to inform you about the upcoming changes to the handling and delivery times of shipments per destination, as shown in the table below, with effect from 27/05/2020 and until further notice.

 

Basic Express Services

Next Day Delivery

Delivery

Time*

Within the same city

1-3

Within the same region

1-3

To land destinations

1-3

To island destinations

1-5

To “difficult to access” areas **

1-7

 

 

* Delivery times are business days (see ACS Official Price List Clarifications & Explanations No. 3.5 and 15)

** It concerns Average Delivery Time (small deviations may be observed in some areas of Attica)

*** as specified in the ACS Official Price List Clarifications & Explanations (No. 3.5 and 5)

 

We would like to assure you that our company is working hard to bring delivery times back to their normal standards before the emergency measures period.

Thank you in advance for your understanding and trust. We will keep you updated on any further developments.

 

Yours sincerely,

 

A. Vallas

Commercial Director

ACS Courier and Postal Services

 

Yours sincerely,

 

A. Vallas

Commercial Director

ACS Courier and Postal Services